FAQ

FREQUENTLY ASKED QUESTIONS

TIP: If you can't find what your looking for, click the green icon in the bottom right hand corner to chat to our team. Or, to speak to someone directly, call:

1300 778 978

What is 'Buy Now, Pay Later' with Afterpay?

Hiring a skip bin is often an unforeseen expense. Or, it comes on top of other expenses such as moving house, or a renovation. You can now use Afterpay, ZipPay and Laybuy to hire your Skip Bin.

How quickly can I have my skip?

If you order before 4pm Monday to Friday, we can typically have the bin with you that same day.

If you are ever in any doubt, or have an urgent requirement, we recommend calling our team on 1300 778 978. They will get onto our suppliers on your behalf and get you the required bin ASAP.

What can I put in my skip bin?

Skip bins take almost anything that will fit into them.

However, for environmental reasons, certain items attract a surcharge, or, should be disposed of seperately. These include:

SURCHARGE ITEMS

- Tyres

- Batteries

- Paint and paint tins

EXCLUDED ITEMS

- Gas Bottles

- Asbestos

- Insulation

- Clinical or medical waste

- Hazardous or Toxic Materials

- Flourescent tubes

- Solvents

- Liquids

- Oil, petrol or diesel

PLEASE NOTE - if these items are discovered in the bin, the skip bin supplier will face a significant surcharge (which will vary item to item) which in turn, they will pass on to you, the customer.

To avoid this happening to you, we recommend carefully reading the information accompaying your bin and if you are ever in any doubt, call our team on 1300 778 978.

What size bin should I hire?

Let's get the obvious out of the way...it depends how much junk you need to dispose of!

Assessing the amount is the harder part...

We recommend comparing to a large council disposal bin, which is typically 240l.

Approximately 4 of these bins, is equivalent to 1 cubic meter.

So, for example, if you estimate you have 8 bins worth of rubbish, you would have the equivalent of 2 cubic meters.

Now, you can hire a 2 cubic meter bin.

NOTE: if you have any large or unusually shapped items - this may mean a bigger bin is required. For more info, check out our sizing guide.

If you have any questions, or need some guidance on your skip bin hire requirements, call our team on 1300 778 978 during office hours.

What is included in the hire price?

The 'upfront pricing' shown in our quotes includes:

- delivery

- collection

- disposal

- GST

- 7 days hire period (typically)

What is not included is:

- any labour required to load the bin

- excluded or surcharge items

- extended hire periods

If you are ever in any doubt, call our dream team on 1300 778 978 with any questions.

Can the skip bin be put in the road?

The answer is 'yes'.

However, if the bin is placed on public property (i.e. a nature strip or road), you may need to obtain a council permit first.

To check whether you need a permit, contact your local council.

Alternately, we can obtain a permit on your behalf for an admin fee of $35 in addition the cost of the permit, as set by your council.

Call 1300 778 978 for help obtaining your permit.

Is my rubbish recycled?

Typically, 80-85% of materials removed are recycled once they reach the transfer stations.

Transfer stations are where your rubbish is taken once it is removed from your site. Think of them as giant sorting centres, where rubbish is turned into recycling, sold on or, what left, put into landfill.

How does Local Skip Bin Hire work?

When you need a bin, you can simply book online or call our team on 1300 778 978.

Local Skip Bin Hire is NOT a skip bin provider. We don't own any bins, drive any trucks or collect and rubbish.

Local Skip Bin Hire IS your gateway to easy, stress and hassle free skip hire.

- We scour the market sorting the good skip hire companies from the bad.

- We create competition to bring you the best prices in the market, daily.

- We offer information, advice and guidance through our first class customer service team

- We bring you innovative ways to make the experience exceptional, such as our 'Skip Now, Pay Later' product, in association with ZipPAy.

If you have questions about your hire, or are unsure on any point, our team are hear to guide you through the process.

Once your bin is booked, we remain on hand to resolve any issues, answer questions and organise collection.

How long can I keep the skip bin?

Standard hire periods are 7 days.

However, longer periods can be arranged. Talk to our team on 1300 778 978 if you would like some options for extended hire periods.

Is same day delivery possible?

Short answer: yes.

If you order before 11am Monday to Friday, we can typically have the bin with you that same day.

If you are ever in any doubt, or have an urgent requirement, we recommend calling our team on 1300 778 978. They will get onto our suppliers on your behalf and get you the required bin ASAP.

Can I have an exact delivery time?

We cannot offer exact delivery times for several reasons:

Firstly, to keep travel and therefore prices down, our supply partners organise their day around delivering clusters of bins in an area.

This would make delivering individual bins at certain time frames costly and difficult.

For this reason, we give a delivery 'window', which we believe strikes the best balance between price and service.

However, should you have reasons for needing a specific time, our suppliers will be happy to oblige (given sufficient notice) for an additional charge.

Call 1300 778 978 with any questions or to make your booking today.

How do I pay?

We take payment via credit or debit card directly on our website or, via our Skip Now, Pay Later solution. Find out more here.

Call 1300 778 978 with any questions or to make your booking today.

Sometimes its easier to talk!

If you haven't found what your looking for, chat to our team 24/7 by clicking the green icon in the bottom right hand corner or call us during office hours.

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